(As of 01 March 2025)
Hi-Fin Lending Inc. (hereinafter theCompany, we, or us”), with its online lending platform PesoWallet (hereinafter the "PesoWallet"), ensures the protection of all the personal data that are entrusted to us. This Data Privacy Policy outlines how we process your personal information when you sign up as a user in PesoWallet and apply for a loan with us.
Before continuing, please carefully read the contents of this Data Privacy Policy.
In using and signing up for PesoWallet, you agree to be bound by this Data Privacy Policy, and by ticking the box, you hereby consent to the collection, use, storage, and processing of your personal data in accordance with this Data Privacy Policy. If you do not wish to be bound by Data Privacy Policy, you may not access or use PesoWallet app. You likewise represent that you are of legal age and sound mind.
WHAT INFORMATION WE COLLECT
In signing up and applying a loan with us, we will collect the following information:
We may also collect information about credit status from credit information bureau, telecommunication companies, and other third party service providers.
For users who choose to login to the PesoWallet app via the third party platform, such as Facebook, Instagram, Twitter, Google, or others, we may collect any publicly available information such as your social media handle name and email as disclosed therein.
Other Information
When you use our app, we may collect and analyze your geolocation information to help us assess financial and fraud risks. We are committed to not collecting your geolocation information when you are not using the App. You can disable the geolocation feature on your device at any time. Please be assured that we will never share your location data with any third party unless permitted by the exceptions set out in this policy.
When applying for a loan, you will need to use your camera to scan your ID information and for facial recognition and liveliness testing. After taking the photo, the relevant information will be automatically filled in. This is done to minimize input errors and save your valuable time. To ensure the security of your loan account, we will use live photos. We will collect and ask you to upload a photo of your ID card and a live photo. We assure you that the uploaded photos will only be used for the loan approval and that we will not access the gallery or photos on your device. When applying for camera permission, we will ask for your consent again. You can turn off camera permissions at any time after applying for a loan. Please be assured that we will never share the photo data you upload or take with any third party, unless permitted by the exceptions stipulated in this policy.
We may be authorized to access the calendar on your mobile device so that we can remind you of your loan repayment due dates. Please be assured that we will never share your calendar data with any third party, unless permitted by the exceptions set out in this policy.
When users select a photo from the album, the application needs to access the gallery within the device's multimedia files. This access facilitates the selection and loading of images which required in the loan application. Only when photos are manually selected by users will be transferred to our application in encrypted form, and stored for one (1) year from the date of uploading. The Company will never collect your photos without your consent, and we will not access your photo gallery. You may turn-off the access to the gallery at any given time.
We need access to the activity in the application, including package name, application name, time of first installation and time of application updates, to assess whether the customer is eligible for loan. We will upload this information to our servers https://apiprd.pesowallet-ph.com encrypted to identify and analyze behavior and risk in multiple loans to assess whether the loan can be processed, which helps prevent fraud.
Borrowers are only required to enter the contact details of their reference contacts on the loan application so that we can contact them by phone/text message to verify the identity of the customer and the reference contact, prevent fraud. We upload contact information encrypted to our servers in a secure network environment. By sharing the reference contact information, you hereby declare that you have secured the consent of the said contacts to share their respective information to us.
The SDK that we connect with Deeplink third-party services is released through multiple social networks such as Google and Facebook, which distinguishes the attribution source of user channels and transmits the identity of each channel. Deeplink and PesoWallet do not obtain or use any information from users' private accounts.
WHY WE ARE COLLECTING YOUR PERSONAL INFORMATION
We collect your personal information for the following purposes:
HOW WE COLLECT AND STORE YOUR INFORMATION
We will collect your information upon signing in the PesoWallet app. The data that we collect from you may be transferred to, and stored at, a designated place where we operate and will be processed by our staff operating in our workplaces. With this, we will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Notice. All information you provide to us is stored either on secure servers. We will do our best to protect the data that is shared via the internet.
Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access.
HOW WE SHARE YOUR INFORMATION
We may share your information to third parties to comply with regulatory requirements such as the credit bureaus.
We will not share any of your data without first gathering your consent. Any party that we share data with will enter the necessary data sharing agreements to ensure that your information remains protected and confidential.
HOW WE PROTECT YOUR INFORMATION
We undertake to preserve the confidentiality of all information you provide and that any personal data you provide or be obtained by us shall be subject to the highest standards of privacy, security and confidentiality and such information will not be disclosed to any third party other than as required by applicable laws, rules and regulations.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Moreover, we maintain physical, electronic and procedural safeguards that comply with the relevant laws and regulations to protect your personal information from any unauthorized access.
HOW LONG WE RETAIN YOUR INFORMATION
We shall retain your personal information for a period of five (5) years in order to comply with the applicable regulations, including the money laundering and terrorist financing act. We will also be retaining your personal information for a reasonable period of time, if your loan account remains outstanding.
The above data shall be stored for one (1) year from the last date of our service completion. If the customer wants to delete the data, they can send a request to customer service at the following email: [email protected] and the Company can manually delete the data within 3-5 business days.
YOUR RIGHTS
We respect and uphold your rights in relation to the collected personal information such as the right to withdraw consent, update, correct, delete, access your personal data.
HOW YOU CAN ACCESS OR UPDATE YOUR PERSONAL DATA
You can access and update your information by logging into your account. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your information. It is important that the personal data you provide to us is accurate and complete for you. You are responsible for informing us of changes to your personal data, or in the event you believe that the personal data we have about you is inaccurate, incomplete, misleading or out of date.
Your right to access or correct the information you provided shall be subject to contractual and legal restrictions and the same shall be exercised in accordance with the relevant data protection rules. .If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the applicable data protection laws).
GENERAL
You have the right to request for a copy of your personal information that we keep. Depending on applicable laws and regulations, you may also request for the correction of any inaccurate data. You likewise have the right to suspend, withdraw or order the blocking, removal or destruction of your personal information from our system, subject to the requirements of law and regulation.
UPDATE
We reserve the right to change or update this Data Privacy Policy at any time by placing a prominent notice on the REBISCO bulletin board/s, and on the HDF or the application used to collect the information. Such changes shall be effective immediately upon posting.
CONTACT
If you have any questions about this Data Privacy Notice or wanted to exercise your rights to change, correct, make supplement, or cease the use of our data, please contact us:
Company Name: Hi-Fin Lending Inc.
SEC Registration Number: CS201910995
Registered APP Name: PesoWallet
Certificate of Authorization No. 3027
Email: [email protected]
DPO Email: [email protected]
Service Time: 9:00-18:00
Hotline: 0939 - 0957 - 270